Terms of Service
Chapter 1: General Provisions
Article 1 (Purpose)
These terms and conditions are intended to define the rights, obligations, and responsibilities between the company, Manyfast, Inc. (hereinafter referred to as "the Company"), and the customer regarding the use of the IT product planning AI agent service 'Manyfast' and related services (hereinafter referred to as "the Service").
Article 2 (Definitions)
Article 3 (Posting and Amendment of Terms and Conditions)
The company posts the contents of these terms so that customers can easily understand them on the initial service screen or connection screen.
The company can amend these terms within the scope that does not violate relevant laws such as the "Act on the Regulation of Terms and Conditions" and the "Act on Promotion of Information and Communication Network Utilization and Information Protection".
In the event that the company amends the terms, it will specify the effective date and the reasons for the amendment and announce this together with the current terms in accordance with the method indicated in Paragraph 1 at least 7 days before the effective date until the day before the effective date. However, if the terms are changed in a way that is disadvantageous to the customer, it will be announced with a prior grace period of at least 30 days.
If the company clearly announces or notifies that, if customers do not express their intention within a certain period while announcing or notifying the amended terms according to the previous paragraph, it will be deemed that the intention has been expressed, and if the customer does not explicitly express rejection, it will be regarded as an agreement to the amended terms.
If the customer does not agree to the application of the amended terms, the company cannot apply the contents of the amended terms, and in this case, the customer can terminate the service contract.
Chapter 2: Service Usage Agreement
Article 4 (Establishment of the Service Agreement)
The service agreement is concluded when a person who wishes to use the service (hereinafter referred to as the "applicant") expresses consent to the terms and conditions and applies for membership, and the company accepts this application. If the applicant is a corporation or organization, they must have the proper authority to represent the respective organization.
The applicant must provide their real name and actual information to the company, and if they violate this obligation, they will not be able to receive legal protection and their use of the service may be restricted.
The company may refuse to accept applications that fall under any of the following categories, or may terminate the service agreement afterward.
① If the applicant has previously lost customer qualification under these terms
② If they are not using their real name or are using another person's name
③ If false information is provided or if the information requested by the company as necessary is not provided
④ If service provision is technically impossible for the company
⑤ If the application requirements set by the company are not met, or if acceptance is difficult due to reasons attributable to the applicant
Article 5 (Management and Change of Account Information)
The responsibility for managing the customer's account (ID) and password lies with the customer, and it must not be used by a third party.
If the customer recognizes that their account has been stolen or used by a third party, they must immediately notify the company and follow the company's instructions.
If the customer has changes to the information provided at the time of registration, they must immediately correct it online or inform the company of the changes, and the company is not responsible for any disadvantages arising from failure to do so.
Article 6 (Protection of Personal Information)
Chapter 3: Obligations of the Parties
Article 7 (Obligations of the Company)
The company does not engage in acts prohibited by relevant laws and these terms and makes every effort to continuously and stably provide services.
The company must have a security system to protect personal information (including credit information) so that customers can use the services safely, and it discloses and complies with its personal information processing policy.
If the company acknowledges that opinions or complaints raised by customers regarding the service use are valid, it must address them. The results of the processing are communicated to the customer through bulletin boards or emails, etc.
In the event of a significant disruption related to service provision, the company strives to restore it quickly and takes measures to minimize customer damage.
Article 8 (Obligations of the Customer)
Customers must not engage in the following actions:
① Registration of false information during application or modification
② Misuse of another person's information
③ Modification of information posted by the company
④ Infringing upon the copyrights or other intellectual property rights of the company and other third parties through unauthorized reverse engineering, reproduction, distribution, etc.
⑤ Damaging the reputation of the company and other third parties or interfering with their business
⑥ Publicly or posting obscene or violent messages, images, voices, or information that goes against public morals in the service
⑦ Using the service for profit without the company's consent
⑧ Causing excessive load for the purpose of disrupting the stable operation of the service or spreading malicious code, computer viruses, etc.
⑨ Accessing the service in an abnormal manner using automated means (bots, scripts, etc.) or collecting data
⑩ Unauthorized use of another customer's or end user's account
⑪ Sharing one's account (ID) and password with a third party, or allowing multiple persons to jointly use a single account
Customers must comply with relevant laws and regulations, the provisions of these Terms and Conditions, guidelines for use, and cautionary notices related to the service, as well as matters communicated by the company, and must not engage in conduct that disrupts the company's business.
If the customer is a corporation or organization, they are responsible for managing and supervising all end users under their control to ensure compliance with all provisions of these Terms and Conditions, including the obligations in this clause. Violations of these Terms and Conditions by end users will be deemed violations by the customer.
Chapter 4: Service Usage Policy
Article 9 (Scope and Limitations of Service Use)
The customer's account may only be used by the specified end-user and cannot be transferred, lent, or shared with third parties.
If the customer is a corporation or organization, the number of authorized end-users for service use shall be in accordance with what is defined in the paid service plan (hereinafter referred to as "Plan") subscribed by the customer.
The customer may not allow the use of the service beyond the number of end-users permitted by the Plan, and if additional users are required, the customer must upgrade to a higher Plan or purchase a separate user license.
Article 10 (Provision and Suspension of Services)
Services are available 24 hours a day, 7 days a week.
The company may temporarily suspend the provision of services in cases of maintenance, replacement, breakdowns of information and communication equipment, communication interruptions, or other significant operational reasons. In such cases, the company will notify customers in advance through notices within the service, and if there are unavoidable reasons that prevent prior notification, a notification will be made afterward.
The company may conduct regular inspections as necessary for the provision of services, and the timing of these inspections will be announced on the service provision screen.
In cases where services cannot be provided due to reasons such as changes in business items, discontinuation of business, or mergers between companies, the company will notify customers at least 90 days in advance, and will refund amounts corresponding to the period during which the customer was unable to use the service for any amounts that the customer has already paid. The specific calculation of the refund amount will follow Article 12, Paragraph 3.
Article 11 (Paid Services)
This service is offered as a subscription-based paid plan, and customers must pay service fees in accordance with the pricing policy set by the company.
Fees are typically paid in advance on a monthly or annual basis. When a customer applies for a subscription, fees will be automatically charged to the registered payment method according to the specified billing cycle. (Additional payment may be required in case of exceeding usage limits)
Unless the customer expresses intent to cancel before the subscription period expires, the subscription will automatically renew under the same conditions.
The company may change the fees for reasonable grounds such as fluctuations in economic conditions or increases in service costs. Customers will be notified of changes to the fees at least 30 days in advance, and the new fees will take effect from the next renewal cycle.
Article 12 (Refund Policy)
The fees for paid services that customers have paid are generally non-refundable. This is because the service is maintained in a usable state throughout the contract period, regardless of whether the customer uses it.
Notwithstanding the first paragraph, refunds may exceptionally be possible in the following cases.
① If the service is suspended for more than 72 consecutive hours due to the company's responsibility, or if the monthly accumulated downtime exceeds 72 hours.
② If the customer has made an overpayment, such as double payment of fees.
③ If a refund is mandated by other relevant laws (such as the Act on the Consumer Protection in Electronic Commerce).
④ If the customer has not used the product (credits provided through paid service payments) and falls within 14 days after the payment for the paid service.
The refund amount will be calculated based on the actual paid amount, deducting the amount corresponding to the period the customer has already used the service and any refund charges (such as payment agency fees).
Credits or coupons provided for free are excluded from the refund target.
Article 13 (Contract Termination and Usage Restriction)
Chapter 5: Content, Data, and Artificial Intelligence
Article 14 (Ownership of Customer Data)
Between the customer and the company, the customer retains ownership of all 'Customer Data' that the customer and end users input, upload, create, or save to the service, along with any associated intellectual property rights. The company does not acquire any rights to the Customer Data except as explicitly permitted in these terms.
Article 15 (Intellectual Property Rights of AI Generated Works)
The customer retains the copyright and other intellectual property rights to the 'AI-generated materials' created using the service's AI features, to the extent that they hold rights to the customer data on which the generated materials are based. The company does not claim ownership or intellectual property rights to the AI-generated materials.
Notwithstanding the provisions of the preceding paragraph, the company does not guarantee the originality, completeness, accuracy, legality, or non-infringement of third-party rights of the AI-generated materials. The responsibility for the use of the AI-generated materials and any outcomes resulting from that use lies entirely with the customer.
The customer is obligated to comply with relevant copyright laws and other applicable laws in the use of the AI-generated materials and must not use them in a manner that infringes on the rights of third parties.
Article 16 (Company's Data Usage Rights)
The customer grants the company a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use, host, store, copy, modify, transmit, publicly display, and distribute customer data for the following limited purposes, as well as to create derivative works (e.g., for analysis to improve the services, generate thumbnails, etc.).
Provision, operation, maintenance, protection, and improvement of the services
Provision of customer support
Prevention, detection, and resolution of security threats, fraud, and technical issues in the services
Exercise of the company's rights under these terms
This license is granted solely for the purposes stated above, and the company will not use customer data for advertising or similar commercial purposes.
Article 17 (AI Model Training and Customer Choice)
Chapter 6: Responsibility and Dispute Resolution
Article 18 (Company's Exemption)
The company is exempt from liability for the provision of services in the event that it is unable to provide them due to natural disasters or other force majeure circumstances.
The company is not liable for any disruptions in service usage caused by the customer or end user's fault.
The company does not guarantee the reliability, accuracy, or other content related to the information, data, or facts submitted by the customer in relation to the service, and is not liable for any damages arising from this.
To the maximum extent permitted by law, the service is provided 'as is' and 'as available.' The company does not make any express or implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
The company does not guarantee the accuracy, completeness, reliability, or fitness for a particular purpose of AI-generated content. All risks associated with the use of AI-generated content are borne by the customer.
Article 19 (Limitation of Liability)
Article 20 (Governing Law and Jurisdiction)
The laws of the Republic of Korea shall apply as the governing law for disputes arising between the company and the customer.
Legal disputes related to this contract shall be filed in the competent court under the Civil Procedure Act, provided that the company and the customer may agree to designate the Seoul Central District Court as the exclusive court of first instance.