Terms of Service
Chapter 1: General Provisions
Article 1 (Purpose)
These terms and conditions are intended to define the rights, obligations, and responsibilities between the company, LeoLab Co., Ltd. (hereinafter referred to as "the Company"), and the customer regarding the use of the IT product planning AI agent service 'Manyfast' and related services (hereinafter referred to as "the Service").
Article 2 (Definitions)
Article 3 (Posting and Amendment of Terms and Conditions)
The company posts the contents of these terms and conditions on the initial service screen or connection screen so that customers can easily understand them.
The company may amend these terms and conditions within the scope of not violating relevant laws such as the "Act on the Regulation of Terms and Conditions" and the "Act on Promotion of Information and Communications Network Utilization and Information Protection, etc."
When the company revises the terms, it will specify the effective date and the reasons for the revision, and notify customers in accordance with the method outlined in Paragraph 1 from 7 days prior to the effective date until the day before the effective date. However, in cases where the content of the terms is changed to the detriment of the customer, notice will be given at least 30 days in advance.
If the company provides notice or communication regarding the revised terms and clearly states that a customer's failure to express their intention within a certain period will be deemed as an expression of intention, and the customer does not explicitly reject it, the customer will be deemed to have consented to the revised terms.
If a customer does not agree to the application of the revised terms, the company cannot apply the contents of the revised terms, and in this case, the customer may terminate the service contract.
Chapter 2: Service Usage Agreement
Article 4 (Establishment of the Service Agreement)
The service agreement is concluded when a person wishing to use the service (hereinafter referred to as "the applicant") agrees to the contents of these terms and conditions and then applies for membership, and the company accepts such application. If the applicant is a corporation or organization, the person must have the legitimate authority to represent that organization.
The applicant must provide their real name and actual information to the company, and if they violate this, they will not be able to receive legal protection, and their use of the service may be restricted.
The company may not accept applications that fall under any of the following items or may later terminate the service agreement:
① If the applicant has previously lost customer status under these terms and conditions
② If the applicant is not using their real name or is using someone else's name
③ If false information is provided or the applicant fails to provide information that the company deems necessary
④ If it is technically impossible for the company to provide the service
⑤ If the requirements for applying for use, as determined by the company, are insufficient, or if it is difficult to accept the application due to the applicant's fault
Article 5 (Management and Change of Account Information)
The responsibility for managing the customer's account (ID) and password lies with the customer, and it must not be used by a third party.
If the customer becomes aware that their account has been compromised or is being used by a third party, they must immediately notify the company and follow the company's instructions.
If the customer changes any information provided during the application process, they must promptly update it online or inform the company of the changes, and the company is not responsible for any disadvantages arising from failure to comply.
Article 6 (Protection of Personal Information)
Chapter 3: Obligations of the Parties
Article 7 (Obligations of the Company)
The company will not engage in actions prohibited by relevant laws and these terms, which are contrary to public morals, and will make every effort to provide services continuously and stably.
The company must have a security system to protect personal information (including credit information) so that customers can use the service safely, and disclose and comply with its privacy policy.
If the company recognizes that opinions or complaints raised by customers regarding the use of the service are legitimate, it must address them. The results will be communicated to customers via bulletin boards or emails.
If a serious disruption occurs in connection with the provision of services, the company will endeavor to restore it swiftly and take measures to minimize customer damage.
Article 8 (Obligations of the Customer)
Customers must not engage in the following actions:
① Registration of false information during application or change
② Misappropriation of others' information
③ Modification of the information posted by the company
④ Infringement of the company’s and other third parties’ copyrights and other intellectual property rights through unauthorized reverse engineering, reproduction, distribution, etc.
⑤ Actions that damage the reputation of the company and other third parties or disrupt its operations
⑥ Disclosing or posting obscene or violent messages, images, voices, or information that goes against public morals on the service
⑦ Using the service for commercial purposes without the company's consent
⑧ Causing excessive load to disrupt the stable operation of the service, or distributing malicious code, computer viruses, etc.
⑨ Accessing the service or collecting data through abnormal means using automated tools (bots, scripts, etc.)
⑩ Unauthorized use of another customer’s or end user’s account
⑪ Sharing one's account (ID) and password with a third party, or multiple persons jointly using a single account
Customers must comply with relevant laws, the provisions of these terms, usage guides, and precautions announced in relation to the service, as well as matters notified by the company, and must not engage in activities that hinder the company’s operations.
If the customer is a corporation or organization, they are responsible for managing and supervising all end users under their control to ensure compliance with all provisions of these terms, including the obligations of this section. Violations of these terms by end users will be considered as violations by the customer.
Chapter 4: Service Usage Policy
Article 9 (Scope and Limitations of Service Use)
The customer's account may only be used by the specified end user themselves and cannot be transferred, rented, or shared with third parties.
If the customer is a corporation or organization, the number of end users authorized to use the service will be in accordance with the paid service plan (hereinafter referred to as "Plan") subscribed to by the customer.
The customer cannot allow the use of the service by more end users than permitted by the Plan, and if additional users are needed, the customer must upgrade to a higher plan or purchase separate user licenses.
Article 10 (Provision and Suspension of Services)
The service is provided 24 hours a day, year-round.
The company may temporarily suspend the provision of services due to maintenance, replacement and breakdown of information and communication equipment such as computers, communication interruptions, or reasonable operational reasons. In such cases, the company will notify customers in advance through announcements on the service page, and if there are unavoidable reasons that prevent prior notification, it may notify them afterwards.
The company may conduct regular inspections necessary for the provision of services, and the schedule for regular inspections will be announced on the service provision screen.
If the service cannot be provided due to reasons such as business item conversion, abandonment of the business, or consolidation between companies, the company will notify customers at least 90 days in advance, and will issue refunds only for the amount corresponding to the period during which the customer cannot use the service for the amount already paid by the customer. The specific calculation of the refund amount will be in accordance with Article 11, Paragraph 3.
Article 11 (Paid Services)
This service is provided as a subscription-based paid plan, and customers must pay the service usage fees according to the pricing policy set by the company.
Payments are generally made in advance on a monthly or annual basis. When a customer applies for a subscription, fees will be automatically charged to the registered payment method according to the specified billing cycle. (Additional payments may be required if usage exceeds the limit.)
Unless the customer expresses their intention to cancel before the subscription period expires, the subscription will automatically renew under the same conditions.
The company may change the fees for reasonable reasons, such as fluctuations in economic conditions or increases in service costs. Customers will be notified at least 30 days in advance of any changes to the fees, and the new fees will take effect from the next renewal period.
Article 12 (Refund Policy)
The fees for paid services that customers have paid for are generally non-refundable. This is because the service will be maintained in a state available for use throughout the contract period, regardless of whether the customer uses it or not.
Notwithstanding the provisions of Paragraph 1, refunds are exceptionally allowed in the following cases:
① When the service is interrupted continuously for more than 72 hours due to the company's fault, or when the total accumulated downtime in a month exceeds 72 hours.
② In cases where the customer has made double payments, resulting in overpayment.
③ In cases where related laws (such as the
Article 13 (Contract Termination and Usage Restriction)
Chapter 5: Content, Data, and Artificial Intelligence
Article 14 (Ownership of Customer Data)
Between the customer and the company, the customer retains ownership of all 'Customer Data' that the customer and end users input, upload, create, or save to the service, along with any associated intellectual property rights. The company does not acquire any rights to the Customer Data except as explicitly permitted in these terms.
Article 15 (Intellectual Property Rights of AI Generated Works)
The customer retains the copyright and other intellectual property rights to the 'AI-generated content' created by utilizing the service's AI features, to the extent they hold rights to the customer data on which the content is based. The company does not claim ownership or intellectual property rights to the AI-generated content.
Notwithstanding the foregoing, the company does not guarantee the originality, completeness, accuracy, legality of the AI-generated content, or that it does not infringe on the rights of third parties. The customer is solely responsible for the use of the AI-generated content and any consequences arising from it.
The customer is obligated to comply with applicable copyright laws and other regulations in using the AI-generated content and must not use it in a manner that infringes upon the rights of third parties.
Article 16 (Company's Data Usage Rights)
The customer grants the company a non-exclusive, transferable, sublicensable, royalty-free, worldwide license to use, host, store, reproduce, modify, transmit, publicly display, and distribute customer data, and to create derivative works (for example, analysis for service improvement, generation of thumbnails, etc.) for the following limited purposes.
Provision, operation, maintenance, protection, and improvement of the service
Provision of customer support
Prevention, detection, and resolution of security threats, fraud, and technical issues related to the service
Exercise of the company's rights under these terms
This license is granted solely for the purposes stated above, and the company does not use customer data for advertising or similar commercial purposes.
Article 17 (AI Model Training and Customer Choice)
Chapter 6: Responsibility and Dispute Resolution
Article 18 (Company's Exemption)
The company is exempt from responsibility for providing services in the event of natural disasters or other force majeure circumstances.
The company is not responsible for any service disruptions caused by the customer or end-user's fault.
The company does not guarantee the reliability, accuracy, or other content of the information, materials, or facts posted by the customer regarding the service, and is not liable for any damages arising from this.
To the maximum extent permitted by law, the service is provided 'as is' and 'as available.' The company makes no representations or warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
The company does not guarantee the accuracy, completeness, reliability, or fitness for a particular purpose of AI-generated content. All risks associated with the use of AI-generated content are borne by the customer.
Article 19 (Limitation of Liability)
Article 20 (Governing Law and Jurisdiction)
The governing law for disputes arising between the company and the customer is the laws of the Republic of Korea.
Legal proceedings related to this contract shall be filed in the competent court under the Civil Procedure Act, but the company and the customer may agree to designate the Seoul Central District Court as the exclusive court of first instance.